Deal with tough situations easier
This course deals with Managing Yourself and Emotional Intelligence
Emotional Intelligence: A set of emotional, social and relational skills that guides the way we perceive, understand and express ourselves; connect with others; manage interpersonal exchange; cope with challenges; and apply emotional information in an effective, meaningful way.
Research indicates that emotional intelligence can be learned and be measurable differences directly associated with professional and personal success. Furthermore, it may be responsible for up to 80% of the success we experience in life.
The basic areas of emotional intelligence are self-awareness, self-management; empathy/social awareness and relationship management.
Self-awareness reflects understanding, personal acceptance & an overall understanding of personal psychology. Self-awareness is foundational to social awareness & self-management.
Self-Awareness/Understanding: a conscious, deliberate reflection on personal identity, image, feelings, motives, desires & how these are associated with perceptions of self in the context of various situations. Empathy & understanding of self. Knowing why emotions occur. Being authentic.
Self-Appreciation, Acceptance & Confidence: development of self-esteem; personal worth & value; & coming to grips with personal attributes. Recognizing personal strengths, weaknesses, & limitations. Operating with realistic self-assurance.
Enroll today and start working on your self-confidence as you improve your value in your company.