Welcome to course: Advanced Program in Human Resources Management by MTF Institute

Course provided by MTF Institute of Management, Technology and Finance

MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.

MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.

MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.

MTF is present in 208 countries and has been chosen by more than 380,000 students.

Program Modules:

Module 1:  Human Resources Management  (The Main Concentration)

Module 2: Leadership

Module 3: Leadership and Coaching

Module 4: Agile, Project Management and Flexible Management Frameworks

Module 5: Human Resources Management  (The Main Concentration)

Course Authors:

1) Yuliya Vershilo,

– 10 years as Head at Compensation & Benefits & general HR, GRP certified

– Developed and implemented large scale motivations platforms for different domains: IT, Corporate Banking, Retail Banking, Sales and Remote Channels / Contact Centers, Back Office at different banks, Including non-material motivation and EJM refactoring

– Developed and Implemented HR analytics frameworks

– Expert in HR market analysis and HR strategy developing and implementing

– Expert in HR automatization and digitalization

– Expert in budgeting and HR planning

– Expert in HR regulation

Human Resource Management | Saint Petersburg State University of Finance and Economics, 2005

Ph.D. in Economics| Saint Petersburg State University of Finance and Economics, 2009

International GRP Certification: Global Remuneration Professional |CBSD Thunderbird – World at Work, 2019

Grading Program | CBSD Thunderbird – World at Work, 2021

More than 19 years extensive experience in the field of HR management including:

• Talent acquisition and selection.

• Creating compelling Employee Value Propositions (EVPs),

• Training and development,

• Compensation and benefits

• People analytics

2) Igor Dmitriev

Digital Business & Transformation Expert

Education:

• MBA, The Boston University, USA

• Master of Science at Engineering (Technical) Management, The State University of New York at Buffalo, USA

• Master of Science at Informatics and Economics, The Saint- Petersburg State University of Finance and Economics

• Six Sigma Black Belt

Experience:

• Expert at Banking (>15 years), FinTech & Digital (>12 years). Experienced Manager (>10 years) with successful track of records at personal and corporate entrepreneurship.

• More than 10 years at worldwide banking groups such us Societe Generale, Raiffeisenbank.

• Experience at roles: CEO, Head of Business, Chief Digital & Marketing Officer, Head of Digital Transformation and Channels, Head of Products and Marketing.

3) Zhansaya Berdikulova

Education:

• Master of Economic Sciences of M.Auezov South Kazakhstan University

Experience:

· Regional Coordinator of the leadership development project in schools of Kazakhstan, certified coach, coach for the development of leadership qualities of the public organization Association of Young Leaders.

· Senior Instructor at The Retail Banking School

Learning about Human Resources Management (HRM) is crucial for both companies and individuals seeking to build a successful career. Here are several reasons why this topic is essential:

For Companies:

1. Talent Acquisition: HRM is vital for recruiting and selecting the right talent for an organization. Effective HR practices help companies attract qualified individuals who can contribute to the company’s growth and success.

2. Retention: HRM strategies, such as employee engagement and development programs, can help retain valuable employees. High employee turnover can be costly, and HR can help reduce this by creating a positive work environment.

3. Compliance: HR professionals ensure that companies comply with labor laws, regulations, and workplace safety standards. Non-compliance can lead to legal issues and reputational damage.

4. Conflict Resolution: HR plays a pivotal role in resolving workplace conflicts and disputes, which, if left unchecked, can harm productivity and morale.

5. Performance Management: HR helps in setting performance standards, conducting appraisals, and developing strategies to enhance employee performance. This ensures that employees are working efficiently to achieve the company’s objectives.

6. Training and Development: HR facilitates employee training and development programs. Well-trained employees are better equipped to handle their responsibilities and adapt to changes, ultimately benefiting the company.

7. Employee Benefits and Compensation: HR manages compensation packages and benefits, ensuring that they are competitive in the market. This helps attract and retain top talent.

8. Diversity and Inclusion: HR promotes diversity and inclusion in the workplace, which fosters creativity, innovation, and a broader perspective in decision-making.

9. Organizational Culture: HR plays a significant role in shaping the company’s culture. A positive culture can improve employee satisfaction, motivation, and overall performance.

10. Strategic Planning: HR professionals contribute to the company’s strategic planning by aligning HR practices with the organization’s goals, ensuring that human capital is leveraged effectively.

For Individuals Building a Career:

1. Career Opportunities: Understanding HRM principles can open up career opportunities in HR departments of various companies, consulting firms, or as an independent HR consultant.

2. Soft Skills Development: HRM involves honing soft skills such as communication, conflict resolution, and interpersonal skills, which are valuable in any career.

3. Career Advancement: HR knowledge can help individuals advance in their careers, especially if they aim for leadership or managerial roles where people management skills are critical.

4. Problem-Solving: HR professionals often deal with complex issues, requiring problem-solving skills. Learning HRM equips individuals with these skills that are transferable to other roles.

5. Understanding Workplace Dynamics: Understanding HRM helps individuals navigate workplace dynamics, making it easier to build relationships, resolve conflicts, and thrive in their current positions.

6. Ethical Decision-Making: HRM often involves ethical decision-making, which is a valuable skill in any profession. Learning about ethical considerations in HR can help individuals make sound ethical choices in their careers.

7. Self-Management: HRM principles often emphasize self-awareness and self-management, skills that contribute to personal growth and career success.

Learning about Human Resources Management is important for both companies and individuals. For companies, effective HRM practices can lead to a motivated, skilled, and engaged workforce, which is crucial for success. For individuals, HRM knowledge can open doors to rewarding career opportunities and equip them with essential skills applicable across various professions.

Who this course is for:

• No special requirements. Course for any who want to build a career at Human Resources or improve their knowledge.
• Learning about Human Resources Management (HRM) is crucial for both companies and individuals seeking to build a successful career. Here are several reasons why this topic is essential: For Companies: Talent Acquisition: HRM is vital for recruiting and selecting the right talent for an organization. Effective HR practices help companies attract qualified individuals who can contribute to the company’s growth and success. Retention: HRM strategies, such as employee engagement and development programs, can help retain valuable employees. High employee turnover can be costly, and HR can help reduce this by creating a positive work environment.
• Compliance: HR professionals ensure that companies comply with labor laws, regulations, and workplace safety standards. Non-compliance can lead to legal issues and reputational damage. Conflict Resolution: HR plays a pivotal role in resolving workplace conflicts and disputes, which, if left unchecked, can harm productivity and morale. Performance Management: HR helps in setting performance standards, conducting appraisals, and developing strategies to enhance employee performance. This ensures that employees are working efficiently to achieve the company’s objectives.
• Training and Development: HR facilitates employee training and development programs. Well-trained employees are better equipped to handle their responsibilities and adapt to changes, ultimately benefiting the company. Employee Benefits and Compensation: HR manages compensation packages and benefits, ensuring that they are competitive in the market. This helps attract and retain top talent. Diversity and Inclusion: HR promotes diversity and inclusion in the workplace, which fosters creativity, innovation, and a broader perspective in decision-making.
• Organizational Culture: HR plays a significant role in shaping the company’s culture. A positive culture can improve employee satisfaction, motivation, and overall performance. Strategic Planning: HR professionals contribute to the company’s strategic planning by aligning HR practices with the organization’s goals, ensuring that human capital is leveraged effectively.
• For Individuals Building a Career: Career Opportunities: Understanding HRM principles can open up career opportunities in HR departments of various companies, consulting firms, or as an independent HR consultant. Soft Skills Development: HRM involves honing soft skills such as communication, conflict resolution, and interpersonal skills, which are valuable in any career. Career Advancement: HR knowledge can help individuals advance in their careers, especially if they aim for leadership or managerial roles where people management skills are critical.
• Problem-Solving: HR professionals often deal with complex issues, requiring problem-solving skills. Learning HRM equips individuals with these skills that are transferable to other roles. Understanding Workplace Dynamics: Understanding HRM helps individuals navigate workplace dynamics, making it easier to build relationships, resolve conflicts, and thrive in their current positions. Ethical Decision-Making: HRM often involves ethical decision-making, which is a valuable skill in any profession. Learning about ethical considerations in HR can help individuals make sound ethical choices in their careers.
• Self-Management: HRM principles often emphasize self-awareness and self-management, skills that contribute to personal growth and career success. Learning about Human Resources Management is important for both companies and individuals. For companies, effective HRM practices can lead to a motivated, skilled, and engaged workforce, which is crucial for success. For individuals, HRM knowledge can open doors to rewarding career opportunities and equip them with essential skills applicable across various professions.