Description
What you’ll learn
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How to effectively deploy process improvement within your organization
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How to improve organisational processes, reducing time, effort and financial waste
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How to identify value add and non-value add steps, reducing the latter and increasing the former
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Improve the quality of your products and services, linking with better revenue and customer satisfaction
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How to deploy effective and efficient processes which make your employees satisfied with their day jobs
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How to improve processes – from individual activities and steps to the wider workflow
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Techniques to make you better equipped to impress your management line by improving processes without being prompted
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You’ll be upskilled in a range of tools that can be utilised in this field – even on a daily basis
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You’ll have a new found confidence to map, improve and fix your key processes both proactively and reactively
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You will be able to quickly and clearly identify opportunities to reduce costs and save time
Improving your organisation’s processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation’s processes today, they will reward this favourably!
In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!
We will cover:
– The fundamentals behind process improvement.
– How to identify value and and non-value add steps.
– The main processes we need to build during a process improvement initiative.
– The process to be followed to ensure successful deliverance of process improvement projects.
– A LIVE demonstration of a process improvement case study.
– A complete process mapping toolkit, with LIVE demonstrations on how to use each one – with templates attached for those which require it.
– We will test your knowledge with quizzes and an assignment.
At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.
Who this course is for:
- Anyone currently working for a company who wants to improve the business
- Anyone who owns a business / manages a department and wants to improve operational performance
- Anyone who wants to upskill in this field as improving your business from within is a skill HIGHLY in demand
- Anyone who wants to leave the course with full confidence in delivering this topic
Course content
- Introduction3 lectures • 7min
- Introduction
- Process improvement: What?4 lectures • 33min
- Process improvement: What?
- Process improvement: Who?5 lectures • 37min
- Process improvement: Who?
- Process improvement: How?13 lectures • 1hr 37min
- Process improvement: How?
- Process improvement: When?5 lectures • 36min
- Process improvement: When?
- Process improvement: Why?4 lectures • 24min
- Process improvement: Why?
- Demonstrations6 lectures • 43min
- Demonstrations
- Close out3 lectures • 9min
- Close out
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