7 TOOLS OF QUALITY

Quality is one of the more difficult factors to measure and define. Yet, it is also quite an important factor. It does not matter whether we are talking about manufacturing or the services sector. In all sectors, quality does matter quite a lot. There are many ways to grasp and improve quality in a structural way. One of these ways is by employing the 7 tools of quality, also sometimes referred to as the 7 basic tools of quality. In concrete terms, we will teach you the following basic quality tools.

• Basic quality tool: Histograms

• Basic quality tool: Scatter plots

• Basic quality tool: Pareto charts

• Basic quality tool: Control charts

• Basic quality tool: Process mapping

• Basic quality tool: Cause and effect diagram

• Basic quality tool: Tallies

We will explain you the theory in a very accessible way and subsequently we will use Microsoft Excel to execute the theory.

SIX SIGMA ACADEMY AMSTERDAM (SSAA)

This training is offered to you by SSAA or Six Sigma Academy Amsterdam, a well established and accredited training institute with more than 150,000 students worldwide. We wish you a lot of fun with the training that we have designed for you all. 

Who this course is for:

• Anyone with a quality related function.