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The 7 tools of quality

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Description

What you’ll learn

  • How to deploy the 7 tools of quality effectively and successfully
  • How to deploy the quality tools within your organziation
  • How to deploy the tools to measure distribution and / or frequency
  • How to deploy the tools to measure process stability and performance
  • How to root cause your most pressing problems
  • How to present the data in a graphical, more effective and more usable manner
  • How to gather new data using the tools
  • How to improve the quality of processes and products using the tools and their outputs
  • How to use what you learn with the tools to make better, more informed and insightful decisions
  • How to improve operational performance using the 7 tools of quality

Identifying the need for, instilling and controlling quality within an organization is a skill highly in demand today. To enable you to do this, the 7 tools of quality are a set of tools tried and tested in a range of industries, sectors and organizations of all sizes. They can be used for many different purposes including identifying the distribution and frequency of data points, assessing the stability and performance of a process, understanding the root cause of a problem and graphically showing you the current state of your key operations. In this course, we will:

– Learn about the fundamentals of quality, looking at examples, how to monitor it and why it is important.

– Review each of the tools, breaking them down into what they are, when they should be used and why.

– Run through a series of practical demonstrations, based on real life scenarios, to show you how to deploy the tools in full.

– Learn about what you should expect as outputs from the tools, what good looks like and how to determine the best tool for the job, depending on the situation at hand.

These tools can help you to identify that quality is indeed required, that established quality is in danger and show you the path to improvement. They can be used reactively and proactively, to understand current performance and future risks and, crucially, can be trained out to others to deploy as part of their daily activities – improving quality and performance one colleague at a time.

Who this course is for:

  • Anyone working for a company who wants to deliver better quality in their products or processes
  • Anyone who owns a business / manages a department and wants to improve operational performance
  • Anyone who wants to upskill in the field of quality and improvement
  • Anyone who wants to leave the course with full confidence to deploy the 7 tools of quality

Course content

  • Introduction3 lectures • 8min
  • Introduction
  • Fundamentals of the 7 basic tools of quality4 lectures • 40min
  • Fundamentals of the 7 basic tools of quality
  • Pareto Chart4 lectures • 21min
  • Pareto Chart
  • Histogram5 lectures • 21min
  • Histogram
  • Check Sheet5 lectures • 20min
  • Check Sheet
  • Run Chart4 lectures • 16min
  • Run Chart
  • Fishbone Diagram5 lectures • 28min
  • Fishbone Diagram
  • 5 Whys Diagram5 lectures • 22min
  • 5 Whys Diagram
  • Process Map4 lectures • 20min
  • Process Map
  • Close out4 lectures • 15min
  • Close out

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